Code of Ethics, Privacy Policy & Terms of Service
Last Modified: 21 February 2024
Code of Ethics
As an IECC Certified Equity Centered spirituality and business coach, mentor and educator, I am committed to upholding the utmost ethical code of conduct in my practice for myself, my clients and Spirit. When working with me, you can rest assured that these ethics and a level of high integrity are woven into all that I do.
- I will never knowingly perform spiritual or intuitive coaching for anyone unless permission is granted directly from them.
- I accept that the coaching I provide is not a substitute for medical services or counseling with a designated professional. I do not give medical advice during my sessions. Should you need medical advice, please contact a medical professional.
- I will never conduct coaching under the influence of alcohol or mind-altering illegal drugs.
- I ask that clients show up to calls in a sober state, and not under the influence of any substance that might impact their ability to make clear, empowered choices.
- I will always have my client’s best interest at the forefront of everything I do. Together, we will co-create a program that works for the client.
- I will act from a place of highest integrity when working with my clients and students. If there is ever a time where I feel too ill or distracted to offer a session or a class, I will reschedule or offer a full refund for that session for not being able to continue.
- I will never use any threatening language to clients, about clients, or share information that may suggest fearful experiences or harmful behavior. This includes the language I use around topics that could include implications to lifestyle or life.
- I will remind my clients that we all have free will. This means that energy is flexible and ever-changing and can shift based on the choices the client makes.
- I promise to continue my education, spiritual and business studies, so that I can continue to grow and support my clients. This commitment to education allows me to continue to offer my best self for our sessions together.
- I will never tell a client what to do in relation to their life’s choices. All choices a client makes are their own personal responsibility. Each client has free will to choose which direction in life they want to take.
Privacy Policy
Please read this Privacy and Consent of Use policy (hereinafter “Terms and Conditions”) carefully and in their entirety before using jessicapaschke.com, intuitivebythesea.com, and any subdomains thereof (hereinafter “Website”).
These Terms and Conditions are entered into by and between Jessica Paschke – Intuitive by the Sea, LLC (hereinafter “we,” “our,” “us”) and you.
As a user of our Website, you agree to these Terms and Conditions, and your use of our website constitutes your voluntary acceptance to be bound by these terms, whether you have read them or have had the opportunity to read them and have chosen not to.
This website is not intended for persons under the age of 18. If you are under the age of 18, you may not use or view this website.
We respect your privacy and permit you to control the treatment of your personal information.
Purpose
We are committed to protecting your privacy and maintaining a quality online experience for our website users.
This Privacy Policy describes the type of personal information we may collect from you or that you may provide when you visit the website and our practices for handling, storing, and protecting that information as well as your rights in relation to your personal information and how you can contact us and supervisory authorities in the event you have questions about how we handle your personal information.
Privacy Policy Consent
Please read this Privacy Policy carefully and in its entirety before using our Website. If you do not agree with our policies and practices regarding your personal information and how we will treat it, your choice is to not use our Website. Your use of our Website constitutes your voluntary acceptance to be bound by this Privacy Policy, whether you have read it or have had the opportunity to read it and have chosen not to.
This Privacy Policy applies to the information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
- When you interact with our advertising on third party websites and services, if that advertising includes links to this Privacy Policy.
It does not apply to information that is collected by:
- Us offline or through any other means, including on any other website operated by any third party (including our affiliates).
- Any third party (including our affiliates) through any content (including advertising) that may link to or be accessible from (or on) the Website.
Children’s Online Privacy Protection Act (COPPA)
This Website and any products and services offered herein are not intended for persons under the age of 18.
We prohibit children under the age of 18 from using any and all interactive portions of this Website, including leaving any comments, filling out forms, or otherwise submitting information. A child’s parent or guardian should contact us if we have inadvertently collected any information or content from that child without the parent or guardian’s authorization, so that we may delete that information from our records.
CAN-SPAM Act of 2003
We have taken the necessary steps to ensure that we are in compliance with the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003 and will not send misleading information, and will promptly honor opt out requests within 10 business days.
Personal Information We Collect
The type of personal information we collect depends on how you are interacting with us. We generally collect the following categories of personal information:
- Contact information, such as first and last name, email address, postal address, phone number, and other similar contact data;
- Records and copies of your correspondence (including email address) if you contact us;
- Details of transactions you carry out through our Website and of the fulfillment of your purchases and signups. You may be required to provide financial information before placing an order through our Website and we will use a third-party payment processor to process the payment. We do not collect your credit card or debit card number, expiration date, or pin number;
- Comments, feedback, questions and other information you provide to us;
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website;
- Information about your computer and internet connection, including your IP address, operating system, and browser type
Sources of Personal Information
We collect personal information from you as follows:
You provide personal information to us when you:
- Purchase or signup for our products, services and/or events whether paid or free;
- Complete a contact or information request form;
- Subscribe to our newsletter by completing the double opt-in wherein you initiate a request to join our newsletter, and confirm your subscription via the email delivered to the address you provided. You may unsubscribe at any time. Being a newsletter subscriber is a requirement to receive certain emails from us, including but not limited to: free offerings, free challenge and event sign-ups, and quiz results.
We automatically collect personal information when you:
- Visit, interact with, or use our Website;
- Access, use, or download content from us; and
- Open emails or click links in emails from us;
- Purchase or signup for a product, service or offering.
We may collect personal information for third party advertisers that use cookies on our Website to provide online behavior advertising. See the Interest Based Advertising section below.
How We Use the Information/Lawful Bases
We process personal information about you on one or more of the following bases:
- To perform a contract
- With your consent
We process personal information to:
- Process and fulfill an order, download, subscription, or other transaction;
- Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- Respond to your requests, inquiries, comments, and concerns;
- Notify you about changes to our Website or any products or services we offer or provide through it;
- Send marketing emails;
- Inform you of and administer promotions, contests, sweepstakes or surveys;
- Help us address problems with and improve our Website;
- Protect the security and integrity of our Website;
- Contact you for other business reasons, if necessary; and
- Provide online behavioral advertising.
We will not sell or share your personal information and have never done so.
We may transfer your personal information to a third party if we need to comply with our legal obligations, resolve disputes, and/or enforce our agreements.
Use of Cookies
“Cookies” are small text files that are placed on a computer or other device and used to identify the user or device and to collect information when you visit a website. Cookies may be set by the website you are visiting (also known as “first party cookies) or by third parties who provide advertising or analytics services on the website (also known as “third party cookies).
We use cookies for several different purposes:
- absolutely necessary cookies
- performance cookies
- functional cookies, and
- cookies for marketing purposes.
You can disable cookies through your web browser’s settings, but disabling this function may diminish your experience on our Website as some features may not work as intended.
“Do Not Track” (DNT) Signals
Some browsers transmit Do Not Track (DNT) signals to websites. Due to the lack of a common interpretation of DNT signals throughout the industry, we do not currently alter, change, or respond to DNT requests or signals from these browsers.
How the Information is Shared
Depending on how you interact with us, we share information with our third-party service providers, agents and representatives, including, but not limited to, eCommerce platform providers, payment processing providers, email service providers, IT service providers, security and software service providers, in order to process the information as necessary to complete a transaction, fulfill your request, or otherwise on our behalf based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:
- meet any applicable law, regulation, legal process or other legal obligation;
- detect, investigate and help prevent security, fraud or technical issues; and/or
- protect the rights, property, or safety of us, our Website, our users, employees, or others.
Our current third-party service providers include:
- Thrivecart (https://legal.thrivecart.com/)
- Stripe (https://stripe.com/privacy)
- Paypal (https://www.paypal.com/us/legalhub/privacy-full)
- Squareup (https://squareup.com/us/en/legal/general/privacy)
- Webflow (https://webflow.com/legal/privacy)
- Honeybook (https://www.honeybook.com/terms/privacy)
- Acuity (https://www.squarespace.com/privacy)
- Active Campaign (https://www.activecampaign.com/legal/privacy-policy)
- Google Tag Manager (https://policies.google.com/privacy?hl=en)
- Google Analytics (https://policies.google.com/privacy?hl=en-US)
- MemberVault (https://membervault.co/privacy)
- Facebook (https://www.facebook.com/privacy/policy/)
- Instagram (https://privacycenter.instagram.com/policy/)
Information Retention
We retain your personal information for as long as necessary to fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements, or until such time as you let us know you would like for us to delete it or unsubscribe from our marketing contacts.
Passwords
Certain features of our Website require the creation of a username and password. You are responsible for keeping your username and password confidential. We ask that you not share your username or password with anyone. We cannot and will not be liable for any loss or damage arising from your failure to protect your username or password.
You agree to notify us immediately of any unauthorized use of your username or password or any other breach of security.
Information Protection and Security
Our Website uses commercially acceptable security measures to prevent your personal information from being lost, used, or accessed in an unauthorized way. We use a Secure Sockets Layer (SSL) certificate and never transmit your credit card information via email.
A legitimate email from us will be from an address @jessicapaschke.com or @intuitivebythesea.com and pass SPF, DKIM, and DMARC checks. Visit this Google Support article to learn more about checking the legitimacy of an email you received from us.
If you receive an email from us that appears to be a request for personal information, do not respond because it may be a phishing scam designed to steal your personal information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
Should there be a data breach, we will notify you when we are legally required to do so.
Your Rights to Control Your Information
You can unsubscribe from our email newsletters or updates at any time through the unsubscribe links found in the communications you receive from us.
Local data protection laws may give you rights with respect to personal information if you are located in or a resident of that country, state, or territory.
THESE RIGHTS ARE NOT GUARANTEED AND IT IS IMPORTANT FOR YOU TO CONSULT YOUR LOCAL DATA PROTECTION LAWS TO DETERMINE WHAT RIGHTS MAY BE AVAILABLE TO YOU.
These rights may include the following:
These rights are not absolute and they do not always apply in all cases. We will honor your rights under applicable data protection laws.
Exercising Your Rights
If you wish to exercise any of the rights specified above, please submit a request via email to: support@intuitivebythesea.com
Please be sure to specify which right you want to exercise and provide us with enough information to verify your identity. If we cannot verify your identity, we may not be able to fulfill your request. We will respond to your request within 30-45 calendar days of receipt, depending on where you reside. We will notify you in writing via email if we need more time to respond. We may deny your request if certain exceptions in the law apply. We will provide you the reason(s) for denial in writing via email.
Use and Transfer of Your Information Out of the European Economic Area (EEA) or Canada
This Website is operated in the United States and the third parties with whom we might share your personal information (as explained above) are also located in the United States or other countries located outside the EEA and Canada. If you are located outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this Website and/or providing your information, you consent to this transfer.
Contact Us
If you have any questions, comments, complaints, or suggestions in relation to this Privacy Policy or our privacy practices, please contact us by using the contact us via the web form at https://www.jessicapaschke.com or by email at support@intuitivebythesea.com.
Changes to this Privacy Policy
The date this Privacy Policy was last revised is identified at the top of this section. It is our policy to post any changes we make to our Privacy Policy on this page. If we make any material changes to how we treat our Website users’ personal information, we will notify you of any such changes by email (if you have provided your email to us) and/or by a prominent notice displayed on our Website’s home page and updating the revised date of our Privacy Policy. We recommend that you check this Privacy Policy when you visit our Website to be sure that you are aware of our most current policy.
Legal, Financial, & Earnings Disclaimer
You understand and agree that this Website is intended to provide information and education. The information provided is not business, financial, or legal advice. You should consult with an attorney, accountant, and/or financial advisor in your area who understands your particular personal, business, and financial situation so that you can take the right steps for you and your situation. You understand and agree that this Website is intended to provide information and education to assist you in attaining your goals. You understand and agree that your success depends entirely on your business experience, motivation, and individual capacity. There are no guarantees of any kind as to your earnings and income.
Medical Disclaimer
You understand and agree that this Website is intended to provide information and education and is not intended as medical, psychological, or psychiatric advice and is not intended to provide diagnosis, treatment, prevention, cure or guarantee. The information provided is not a substitute for professional medical, psychological, or psychiatric advice, diagnosis, or treatment for your individual condition and circumstance. You should consult with a licensed and/or registered health care professional about your individual condition and circumstance. You warrant that you are participating of your own volition and at your own risk. You should always consult with a licensed and/or registered health care professional before making any health or dietary changes or beginning any exercise program. If you are pregnant, nursing, obese, diabetic, or have any other medical or mental condition, you should follow the supervision of a licensed and/or registered health care professional. Do not stop taking any prescribed medications or disregard or delay seeking medical advice based on any information contained in this website or materials requested through email.
No Warranty or Liability
The information provided on our Website is believed accurate when made. However, we do not warrant or represent that such information is or will always be current, accurate, and/or complete. You agree that we are not responsible for the accuracy of our Website or for any errors or omissions in its content or in materials requested through email.
The use of our Website or the downloading of any materials through the website is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system, loss of data, or other harm that results from such activities. Jessica Paschke – Intuitive by the Sea, LLC assumes no liability for any computer virus or other similar software code that is downloaded to your computer from our Website or in connection with any materials offered through the Website.
THE INFORMATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT.
YOU AGREE THAT IN NO EVENT, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL JESSICA PASCHKE – INTUITIVE BY THE SEA, LLC AND ITS SUBSIDIARIES, AFFILIATES, AGENTS, OFFICERS, DIRECTORS, EMPLOYEES, OR PARTNERS BE LIABLE TO YOU OR ANY THIRD PARTY IN ANY WAY FOR DAMAGES OF ANY KIND INCLUDING, BUT NOT LIMITED TO, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, AND/OR SPECIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, THOSE ARISING FROM THE USE OF OR INABILITY TO USE OUR WEBSITE OR ITS CONTENT, OR MATERIALS REQUESTED THROUGH EMAIL; THE STATEMENTS OR ACTIONS OF ANY THIRD PARTY ON OR THROUGH OUR WEBSITE; ANY DEALINGS WITH VENDORS OR OTHER THIRD PARTIES; ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; ANY INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED; ANY FAILURE TO STORE OR LOSS OF DATA, FILES, OR OTHER CONTENT; ANY LOSS INCURRED BY YOU OR YOUR BUSINESS, INCLUDING, BUT NOT LIMITED TO, LOSS OF CLIENTS, LOSS OF GOODWILL, LOSS OF INCOME OR REVENUE, LOSS OF ANTICIPATED INCOME, LOSS OF SALES; OR ANY OTHER LOSS OR DAMAGE OF ANY KIND.
JESSICA PASCHKE – INTUITIVE BY THE SEA, LLC’S CUMULATIVE LIABILITY FOR ANY LOSS OR DAMAGE TO YOU OR OTHERS ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID IN $ (USD) FOR THE PRODUCT OR SERVICE.
We expressly exclude any liability to the fullest extent of the law.
By using our Website and its content or requesting materials via email, you agree to this limitation of liability and release Jessica Paschke – Intuitive by the Sea, LLC from any and all claims.
Indemnification
You agree at all times to defend, hold harmless, and indemnify Jessica Paschke – Intuitive by the Sea, LLC and its subsidiaries, affiliates, agents, officers, directors, employees, or partners, from any claim, demand, cause of action, including attorney’s fees and costs, arising from your use of our Website or its content, or materials requested through email, as well as any third party claims of any kind arising from your actions in relation to our Website (including any content you submit, post to, or transmit through our Website).
Should we be required to defend ourselves in any action directly or indirectly involving you, you agree to provide any documents, testimony, evidence, or other information we deem useful to us free of charge.
Intellectual Property Protection & Personal Use
The materials contained on our Website, including, but not limited to, digital products, programs, documents, videos, photos, graphics, designs, and other files, are the proprietary property of Jessica Paschke – Intuitive by the Sea, LLC and are protected by United States intellectual property rights.
Jessica Paschke – Intuitive by the Sea, LLC grants you a limited non-exclusive non-transferable license to view, download, and/or print the content of our Website solely for your personal, non-commercial use. You agree not to copy, republish, frame, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on our Website, its materials, or its services, except as expressly authorized herein.
While we love the sharing of our content via social media, and our Website uses various plug-ins and widgets to allow for this type of sharing, the use of these plug-ins and widgets does not constitute a waiver of Jessica Paschke – Intuitive by the Sea, LLC’s intellectual property rights. Such use is a limited license to republish our website content on the approved social media channels with full credit to our Website.
Nothing contained on our Website should be understood as granting you a license to use any of the trademarks, service marks, or logos owned by Jessica Paschke – Intuitive by the Sea, LLC or by any third party.
Any other use of the materials in our Website and/or materials requested via email, including, but not limited to, for any commercial use, copying, republication, distribution, transfer, performance, display, or reproduction other than as indicated above, is strictly prohibited.
You agree that you will not use our Website, digital products, programs, documents, videos, photos, graphics, designs, and other files in any manner that constitutes an infringement of our intellectual property rights. Unauthorized use constitutes theft and we reserve the right to prosecute theft to the fullest extent of the law.
Your License to Us
When you submit any post, comment, image, or other content that you upload, publish, or display on or through our website (“User Content”), you grant to us a perpetual, non-exclusive, royalty-free worldwide license to copy, reproduce, distribute, transfer, display, perform, and create derivative works from any such User Content in any and all media or formats for advertising and marketing or any other lawful purposes.
You retain the right to remove your User Content at any time.
If you remove your User Content, the license granted to us expires but we retain the license to the extent that any User Content has been incorporated into our advertising and/or marketing or on our content sites.
User Limitations
You agree that you will not post, transmit, upload, perform, or otherwise make available any User Content that is:
- Harmful, threatening, defamatory, abusive, harassing, obscene, vulgar, hateful, pornographic, or otherwise objectionable;
- Advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law or regulation; or
- Advertises or otherwise solicits funds or is a solicitation for goods or services.
You agree to use this Website for lawful purposes only and agree not to violate or attempt to violate any security features of our Website including, but not limited to:
- Accessing content or data not intended for you, or logging onto a server or account that you are not authorized to access;
- Attempting to probe, scan, or test the vulnerability of our Website or any associated system or network, or to breach security or authentication measures without proper authentication;
- Interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to our Website, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing;”
- Using our Website to send unsolicited email, including, without limitation, promotions or advertisements for products or services;
- Forging any TCP/IP packet header or any part of the header information in any email or in any posting to our Website; or
- Attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by Jessica Paschke – Intuitive by the Sea, LLC in providing our Website.
You understand that any violation of system or network security may subject you to civil and/or criminal liability. Jessica Paschke – Intuitive by the Sea, LLC intends to cooperate fully with any law enforcement officials or agencies in the investigation of any violation of these Terms and Conditions or of any applicable laws.
Testimonials
Our Website may feature testimonials from time to time. They are examples. While these testimonials are accurate and honest portrayals of actual clients or customers sharing their opinions about our Website, products and/or services, they are not a guarantee that all clients or customers will have the same, similar, or better experience.
No Formal Endorsements
Any reference or link to any other companies, events, services, or products, on our Website, blog, or in our emails does not guarantee your success and/or satisfaction with and is not an endorsement of said companies, events, services, or products.
You understand and agree that you must use your own judgment to determine whether any other companies, events, services, or products would be beneficial to you and/or your business.
You agree that we shall have no liability should you choose to make a purchase from any referenced company, event, service, or product and become dissatisfied. You agree to indemnify and hold us harmless should this occur.
Affiliate Disclosure
We may choose to provide an affiliate link to products and/or services that we believe align with our own products and/or services from time to time. You understand that we may receive financial compensation or other payment as a result of your purchase of a product and/or service using the link. You understand and agree that you must use your own judgment to determine whether to make a purchase using an affiliate link. You agree that we shall have no liability should you choose to make a purchase from an affiliate link and become dissatisfied. You agree to indemnify and hold us harmless should this occur.
Third Party Links
From time to time, we may provide a link to a third-party website. These links are provided for your education and information only and are not an endorsement by Jessica Paschke – Intuitive by the Sea, LLC. If you use those links, you leave our Website.
You agree that Jessica Paschke – Intuitive by the Sea, LLC is not responsible for the content, availability, or accuracy of other websites that may be linked to our Website. We make no warranty of any kind, whether express or implied, regarding third-party content, availability, or accuracy.
By clicking on a link to a third-party website, you agree that you are doing so of your own discretion, volition, and at your own risk. You agree that Jessica Paschke – Intuitive by the Sea, LLC is not liable for any damage or loss caused by your access to or use of information, materials, products, or services contained on and/or purchased from any linked third-party website.
By clicking on a link to a third-party website, you may allow third-parties to collect and/or share your personal information. The privacy policies and terms and conditions on those third-party websites may differ from our Website. You are encouraged to read the privacy policies and terms and conditions of every linked third-party website that you visit.
Termination
We reserve the right to terminate your access to our Website, in full or in part, at any time for any reason.
Dispute Resolution and Jurisdiction
These Terms and Conditions shall be governed and construed according to the laws of the State of North Carolina, without regard to conflict of laws principles. The nearest state and federal court to Duck, North Carolina shall have exclusive jurisdiction over any case or controversy arising from your use of our website or its content, or via materials requested through email.
By using our Website or its content, or via materials requested through email, you submit to the exclusive jurisdiction and venue of these courts and waive any defense of forum non conveniens.
In the event that Jessica Paschke – Intuitive by the Sea, LLC must make a claim for any breach of these Terms and Conditions by negotiation, litigation, mediation, or arbitration, we shall be entitled to recover attorney’s fees and costs.
Severability
If any provision of these Terms and Conditions shall be declared unenforceable or invalid, all remaining provisions shall remain in full force and effect.
Modification of Terms and Conditions
We reserve the right, in our sole discretion, to change, modify, add, or delete portions of these Terms and Conditions at any time without notice, and it is your responsibility to review these Terms and Conditions for any changes. Such changes are effective immediately upon us posting the revised Terms and Conditions. Your use of the Website following any change(s) to these Terms and Conditions will constitute your agreement and acceptance of the revised Terms and Conditions. We recommend that you check the Terms and Conditions when you visit our Website to be sure that you are aware of our most current policies.
TERMS OF SERVICE
These Terms of Service apply to all services provided by Jessica Paschke – Intuitive by the Sea, LLC (hereinafter “we,” “our,” “us”) unless superseded by a separate agreement.
Policy on Cancellations, Missed Appointments, & Refunds
Appointments may be booked by using the embedded scheduler or using a direct link provided us. Upon scheduling, clients will receive a confirmation email with the details of the appointment, and a link to remit payment if the session was manually scheduled by us. Payment for manually scheduled appointments is due upon receipt of the confirmation email, and sessions may be canceled if not received within 48 hours.
Clients may change or cancel an existing appointment from the links in the confirmation email, or by contacting us directly as soon as an appointment must be changed. We maintain a strict 24 hour change/cancellation policy. Clients will not be changed for confirmed changes or cancellations more than 24 hours in advance. Clients who miss appointments and/or are greater than 10 minutes late may forfeit appointments at our discretion and may not be refunded the scheduled session rate.
All appointments are scheduled in EASTERN STANDARD TIME (EST). Clients are solely responsible for selecting the correct time zone when scheduling an appointment and ensuring they are available at the scheduled time. Missing a scheduled appointment forfeits the appointment, and clients may not be refunded the scheduled session rate. Check your local timezone here.
Clients are expected to contact us at their own cost through the agreed upon method (e.g. in-person, telephone, video conference, voxer app, etc.). It is the client’s responsibility to ensure that the contact information given at the time of booking is correct.
Jessica Paschke – Intuitive by the Sea, LLC reserves the right to refuse a reading request.
Policy on Refunds for Courses, Intensives, Masterclasses, and Workshops
Clients may request a refund for a multi-week course, intensive, or masterclass no later than the seven days after the course start date by contacting support@intuitivebythesea.com. Clients on payment plans will receive a notification of failed or missed payments, and be given 48 hours to remit a missed payment before their access to the course, materials, and/or interactive groups will be suspended. Reinstatement will be at the sole discretion of Jessica Paschke – Intuitive by the Sea, LLC upon receipt of payments due.
For a paid workshop or event less than seven days in duration, there will be no refunds.
Personal Conduct in Group Settings
Due to the sensitive nature of group coaching and/or class settings, clients who fail to adhere to posted or communicated personal conduct guidelines or who are disruptive to the learning experience of other attendees will be counseled, warned, and/or removed at the sole discretion of Jessica Paschke – Intuitive by the Sea, LLC. Refunds for violating personal conduct guidelines will be evaluated on a case by case basis and may be granted at the sole discretion of Jessica Paschke – Intuitive by the Sea, LLC.
We reserve the right to refuse attendance to a course, intensive, masterclass, workshop, or other event.
Gift Certificates, Coupons, Discounts & Promotions
All gift certificates, coupons, discounts and specials are subject to the terms listed in the item description, promotion email, or advertisement, as applicable. If you have any questions about a gift certificate, coupon, discount or special, contact support@intuitivebythesea.com prior to purchase.
In general, unless otherwise specified, the following apply:
- Gift Certificates for One-on-One Sessions in person, by phone, or via video chat must be completed within one (1) year from the date of purchase.
- Gift Certificates purchases are final and non-refundable, but may be transferred to another recipient. Contact support@intuitivebythesea.com to change the recipient of a gift certificate.
Payment Processing & Refunds
Jessica Paschke – Intuitive by the Sea, LLC uses secure third-party processors to accept payment. These include Squareup, PayPal and others. Due to recent policy changes by these third-party providers, when a refund is issued by us the refund will be processed in the amount of the initial charge less any fees levied by the payment processor. These fees are strictly limited to those imposed by the payment processor. If you have any questions, please contact support@intuitivebythesea.com prior to purchase.
Order Confirmation and Payment Details
We will email you to confirm the placement of your order and with details concerning your purchase. In the event there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.
Recurring Payments
All memberships and some services are set up as an ongoing and recurring subscription or recurring payments over time. The credit card information you provide at time of check out will be charged in accordance with the membership type that you purchase. All charges are in USD.
Our Memberships and Communities generally offer the following payment plans:
Monthly Membership: A monthly membership is valid for 30 days from the date you join the membership (your anniversary date). Your credit card will be charged each month on your anniversary date until such time as your membership is terminated by you or us.
Annual Membership: An annual membership is valid for 365 days from the date you join the membership (your anniversary date). Your credit card will be charged each year on your anniversary date until such time as your membership is terminated by you or us.
We reserve the right to discontinue a membership offered by Jessica Paschke – Intuitive by the Sea, LLC at any time for any reason.
You understand and agree that you are financially responsible for all purchases made by you or a third-party acting on your behalf. You understand and agree that your failure to pay any outstanding balance due does not cancel your obligation to pay said amount (including any surcharge for any failed payment), whether or not you remain an active member.
If payment cannot be charged to your credit card or your charge is returned for any reason, including chargeback, we reserve the right to either suspend or terminate your access to the membership, thereby terminating the membership terms of use and all obligations of ours hereunder.
If you have reason to believe that your membership account is no longer secure (for example, in the event of a loss, theft or unauthorized disclosure or use of your ID, password, or any credit, debit, or charge card number stored), notify us of the problem to avoid possible liability for any unauthorized charges to your account.
It is your responsibility to notify us if your credit card has changed or has expired and to make appropriate changes or your access and account may either be suspended or terminated.
We reserve the right to refer collection of the outstanding balance to an attorney or collections agency. If your outstanding balance is referred to an attorney or collections agency, you shall pay all reasonable attorney’s fees or collections agency fees.
All of the personal information that you provide as part of the purchase process for a membership offered by Jessica Paschke – Intuitive by the Sea, LLC may be collected by both us and our third-party payment processing providers. This includes, but is not limited to, name, email address, billing information, and credit card number. Please read our Privacy Policy (above) with respect to how we handle your personal information.
Our third-party payment processing providers may have privacy policies and terms and conditions that differ from ours. We have no liability or responsibility for the independent policies of our third-party payment processing providers. You are encouraged to read the independent policies contained on the third-party payment processing providers’ websites.
You understand and release us from liability for any damage or loss caused by your purchase of any membership offered by Jessica Paschke – Intuitive by the Sea, LLC or by your dealings with our third-party payment processing providers.
Refunds
Due to the extensive time and effort that goes into our offerings, services, and memberships, we have a blanket no refund policy. If you are not 100% satisfied with your purchase of our offerings, services, and/or memberships, you have 3 calendar days from the date the initial fee was charged to request a refund, unless specified differently in other sections of these terms.
The only way to request a refund is by notifying us in writing via email at: support@intuitivebythesea.com
Upon determining that you are entitled to a refund pursuant to these Terms of Use, we will promptly issue an instruction to our third-party payment processor to issue the refund. We do not control our third-party payment processor and will not be able to expedite refunds.
Generally, we will not provide refunds more than 3 calendar days from the date of purchase. After that timeframe, all payments are non-refundable.
If you pay by credit card, and seek a refund of funds, your refund will be reduced by any applicable credit card charges that are assessed against us. Credit card charges are estimated and will be charged based on what we are charged by the credit card processor.
We do not tolerate or accept any type of chargeback from your credit card company. Please reach to support@intuitivebythesea.com before you dispute a transaction with your card issuer or bank.
